# Welcome #### Welcome to the Moodly Documentation Welcome to the Moodly Wiki, your go-to resource for everything you need to know about using Moodly effectively within your school community. Whether you're an educator, counselor, administrator, or support staff, this wiki is designed to help you navigate and utilise Moodly to its fullest potential. #### Getting Started If you’re new to Moodly, we recommend starting with our **GETTING STARTED** section, which will walk you through the basics of setting up your account, creating classrooms, and understanding the key features of the platform. For a deeper dive into the tools and functionalities, check out our **Features** section. #### Troubleshooting and Support We understand that new technology can sometimes come with challenges. If you encounter any issues while using Moodly, our contact [**info@moodly.education** ](mailto:info@moodly.education)and our team is here to help. #### Community and Updates Moodly is continuously evolving, and we’re excited to have you with us on this journey. Visit our **Community and Updates** page to stay informed about the latest features, upcoming events, and opportunities to connect with other Moodly users. You can also share your feedback and success stories, helping us improve the platform for everyone. Thank you for being a part of the Moodly community. Together, we can make a meaningful difference in the mental health and well-being of students across our schools. # Registering & Creating your school Registering and creating your school couldn't be easier! Provide some basic information about yourself, your school and your ready to go. The below guides will help you register and create your school in Moodly. {% content-ref url="/pages/M34q5LS9awQbUEmfdqH6" %} [Registering for Moodly](/getting-started/registering-and-creating-your-school/registering-for-moodly) {% endcontent-ref %} {% content-ref url="/pages/abqV1kY7M10iNe5Yxeg2" %} [Creating your school](/getting-started/registering-and-creating-your-school/creating-your-school) {% endcontent-ref %} # Registering for Moodly Registering for Moodly is a quick and easy process. Visit: Enter your school email address and click continue. {% hint style="info" %} A code will be sent to your email address. Please ensure you check your junk folder if you do not instantly receive the email. {% endhint %} Enter the code you received in your email along with your name and password. Then click submit
{% hint style="info" %} {% code overflow="wrap" %} ``` Password MUST be at least 8 characters and contain at least 1 number, 1 special character, 1 Upper and 1 Lower characters ``` {% endcode %} {% endhint %} Moodly will automatically redirect you to the login screen enter your email and password from the previous steps. ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FlYdN4GNqGFRhelJu26Wf%2Fimage.png?alt=media\&token=b7aa1238-1c04-4fbf-8ef5-e58b044c8df0) After login Moodly will automatically present you with our term and conditions, scroll to the bottom, check the box and click Agree.
Congratulations! You are now registered with Moodly. You will then be prompted with the following three options.
# Creating your school Creating a school take a minute! Follow our simple 4 stage process! After logging in for the first time you will automatically be redirected to the school creation screen ## First stage Select which type of account you would like to set up.
Next you will need to enter your school name and type.
## Second Stage The next stage is to provide an address for the school. Moodly provides an address lookup based on the school name in the first stage. {% hint style="info" %} If the address is available in the dropdown, select it and the address information will automatically populate {% endhint %} Enter your schools address and click Next
## Third Stage
Click on Start Free Trial. Next you will be prompted with the following screen.
# Joining an Existing school If you want to join an existing school. Then all you need to do is enter the invitation link that created by the School Admin and click Join School
# Individual Use If you would like to set up Moodly as an individual teacher for one class then click on the Individual Use option when logging in for the first time.
Next select wha type of membership you would like. Note: the Pro version will automatically roll over to the free version if you do not pay. You will not be forced to pay for anything.
Enter a name for your Workspace - Note this does not have to be the class name, that will come next.
Enter Class name and year group.
Congratulations, you've set up your individual account.
# Invite Teachers & Staff Moodly provides all the functionality required to manage Teachers and Staff from the Manage Team section. Visit [https://portal.moodly.education](https://portal.moodly.education/organisations) Click on the Manage Team section from the side menu.
## Invite Manually You can manually add staff via the Add Staff button on the Manage Team tab from the side menu.
This will prompt you with a window where you can enter your staff members name and email address. Once these have been entered press Save. The new user will appear in the Staff table.
## Permissions Moodly has Role Based Access Control to protect school data. To understand and edit the permissions of your staff please review the below documentation. {% content-ref url="/pages/8qIkrWUTx69qDS3DpH5S" %} [Manage Teachers and Staff](/features/school-admin/manage-teachers-and-staff) {% endcontent-ref %} ## Using the Invite Link The invite link allows you to generate a self service link which you can send to your staff. When creating an account with Moodly, using this link, the member of staff will automatically be associated with your school. {% hint style="info" %} Staff added using the Invite Link will automatically be granted the Teacher role {% endhint %} {% hint style="info" %} Links are only valid for 24 hours, after which a new Invite Link will need to be generated and provided to the member of staff {% endhint %} Click on the Generate Invite Link to create your personal link for your school.
This will provide a link you can then copy and email to the staff members you wish to invite to your school. Congratulations! The next guide will help you Create your first class! # Creating a class The easiest way to setup classes in Moodly is to allow teacher to create their own classroom. Visit: If no classrooms have been set up then when you first click on the Manage Classroom tab you will be prompted with the following input box. ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2F3MzK67aqhqmOeW1hTkA3%2Fimage.png?alt=media\&token=3fd0dbd7-d7a1-4353-be5b-1e649bdf5d76) Next input your class information.
You can now begin to add pupils. Alternatively if you have already created a class in the school you can click the Add Classroom button.
Next input class details and click save. Your class has now been created. Using the side menu select the "Manage Class" section.
From this screen you are able to Add/Edit and Remove learners from your classroom. To add a Learner, click the "Add Learner" button at the top right corner of the Table.
You will be prompted with a Student details window. Once all of the information has been entered either click "Save & Add" if you wish to add more students or "Save & Close" if you have finished.
Congratulations your classroom is ready to go! The next guide will show you how to record emotions with your learners. # Learner Login (optional) Moodly has a self-service portal for your learns, which allows them to: * Complete Daily Checkins * Complete Affirmations * Complete Surveys * View a History of there Checkins Please refer to the below page to set up the self-service portal. {% content-ref url="/pages/UKMvkdqaiZzC5vs3o36K" %} [Setup](/features/learner-website/setup) {% endcontent-ref %} # Recording Emotions Recording emotions with Moodly is simple and engaging. Check-ins can either be performed on a classroom device or via the Learner website. ## Classroom Device {% hint style="info" %} For best results we recommend that a designated IPAD / Laptop be used for check-in. This device can then easily be shared amongst the Learners to allow them to discretely record how they are feeling. {% endhint %} ### Visit Click on 1st Check-in (or 2nd Check-in) under the Class Checkin section of the side menu.
Allow a Learner to select their name/avatar from the class screen.
After selecting their name they will be prompted with a window asking how they are feeling today.
From here if you have enabled a Follow up Question from the Zone Settings another window will appear asking to give a reason why. In our case "scared" is configured this way.
When a pupil has completed their check-in with Moodly a tick will appear in the top right hand corner of their avatar and it will glow green. {% hint style="info" %} If you want to use the 2nd Check-in feature, the steps are exactly the same, the only difference is selecting the "2nd Check-in" from the side menu. {% endhint %} ### Using the Learner App Once a learner has logged into the app see [Learner Login (optional)](/getting-started/learner-login-optional) The Learner will be prompted with a dashboard of Daily Activities and Active Surveys (if using)
Selecting a Dashboard Tile will prompt the Learner to select how they are feeling.
Congratulations! You've recorded your first set of Learner emotions. The next guide will help you visualising the emotions from the class register. # Visualise Emotions Now Moodly has collected some Learner emotions, we can visualise them so you can be proactive in engaging with Learners. From the side menu, select "1st Check-in" under Classroom Views. You will be presented with a Table of all your pupils and a history of Check-in's
Hovering over a date will show you more details of the specific check-in
Clicking a day will show a menu to interact with the checkin of that day
| Menu Item | Description | | --------------- | ------------------------------------------------------------------------------ | | Notes | This will load the notes dialog and allow you to leave a note for this checkin | | Retake Check In | This will prompt to retake the checkin on the current computer | | Mark Absent | This will make the day as absent for the learner | | Reset Check In | This will allow the learner to retake the checkin (if the day reset is today) | Clicking the Elipsis at the end of the row will show you a menu to interact with the learner
| Menu Item | Description | | --------------------- | -------------------------------------------------------------------------- | | Show Notes | This option shows all the notes for a learner in the selected time period. | | Refer Welfare Officer | This option is used to refer a learner to a designated welfare officer. | Congratulations! You're ready to go, the next sections of the documentation will describe the features of Moodly in more detail. # Settings & Customisation Moodly provides 2 area's of customisations * at the school level via the "School Settings" screen accessible via the side menu * at the classroom level via the "Class Settings" screen accessible via the side menu Within these areas you can: * Customise school settings * Customise your zones * Customise affirmations and associated configuration When configuring your check in settings from the School Settings tab in the side bar and selecting Check in; this will make any changes for your whole school.
At any time you can revert a class to using the school defaults by turning the Classroom Specific Zones or Classroom Specific Affirmations slide off. If you would like to have individual classes with different check in options then you will need to scroll down to the Manage Classroom tab in the side bar and select > Check-in settings.
From here, make sure you switch on the *Classroom Specific Zones* toggle. This ensures that any changes you make apply only to your class and do not affect the whole school. # School Settings This screen allows you change school-wide settings, zones and affirmations. | Feature | Description | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Welfare Escalations | This allows Teachers to escalate learners from within the class registers to designated welfare officers; Moodly will automatically email your welfare officers prompting them to login and view the escalation. | | Allowed Email Domains | This is a list of domains which users can be created for, typically this is a single school domain. i.e. the value would be test-school.com. | | Disable Pupil Emojis | Setting this value will disable the option for Learners to associate an emoji within Moodly. | | Billing Email | Update this email to change where Moodly invoices are sent. | # Customising Zones Within School & Class settings we allow full customisation of the Zones. # Add a Zone Zones act as a grouping of emotions and allow teachers to easily visualise emotions on the classroom registers. To add a new zone click the + at the bottom of the screen
A dialog window will show. | Field | Description | | ----------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | | Zone Name | Give your zone a sensible name to group the emotions. For example Anger, Frustrated may belong in a "Unhappy" zone. | | Color | Select a colour to represent the zone. For Example "Unhappy" zone could be Red. | | Show Wellness Followup | This allows a second level of customisation. For example a learner may check-in "Unhappy", the follow-up can ask "Why are you unhappy?" | | Allow FreeText Followup | Clicking Show Wellness Followup enabled this setting. This will allow the follow up to be presented in a free text answer, allowing for more configuration. | # Edit & Delete Zone Zones can easily be Edited and Deleted using the Pencil and Trash icons in the Zone header.
| Field | Description | | --------- | ------------------------------------------------------------------------------------------------------------------- | | Zone Name | Give your zone a sensible name to group the emotions. For example Anger, Frustrated may belong in a "Unhappy" zone. | | Color | Select a colour to represent the zone. For Example "Unhappy" zone could be Red. | # Add Emotion to Zone To add an emotion to a Zone click the + icon within the zone
Select an emotion to add to the Zone from the dropdown and an Emoji to associate with the emotion.
Remember to Save after changing your zones
# Remove Emotion From Zone You can easily remove an emotion from a zone using the Trash icon on a configured emotion.
# Add Follow-up Option to Zone Follow ups allow a second level of customisation. For example a learner may check-in "Unhappy", the follow-up can ask "Why are you unhappy?" Within the zone configuration, Select "Emoji" from the Followup Type
{% hint style="info" %} Clicking Allow FreeText Followup will allow the follow up to be answered as an free text answer, allowing for more configuration. {% endhint %} To add an emotion to a follow-up click the + icon within the follow-up section of the zone
Select an emoji, Label and category to associate with the follow-up and save.
Remember to Save after changing your zones
# Add Survey Follow-up to Zone Survey follow-ups are a powerful tool allowing you to extract additional value out of your check-ins. Upon a check-in Moodly can be configured to show a fully configurable survey to the learner. For advanced configuration we recommend reading the Survey Creator documentation: {% embed url="" %} ### Add Survey to Zone Navigate to your Check-in settings in either "School Settings" or "Manage Classroom" From the Zone which you wish to configure with a Survey, select Survey as the Follow-up Type. This will now display a the Survey Creator window. Create your survey and hit save.
# Customising Affirmations This feature is all about reinforcing positive thinking and boosting student self-esteem. During these check-ins, students receive encouraging affirmations designed to uplift their mood and foster a positive mindset. Within Class & School settings we allow for full customisation of affirmations. Affirmations can be configured to either capture emojis representing an affirmation or a custom Survey can be used. ### Using Emojis | Field | Description | | ------------------------- | ----------------------------------------------------------------------- | | Affirmation Question Text | Change the prompt shown to learners when registering their affirmations | | Free Text Affirmations | Allow Learners to enter their own affirmations | | Number of Affirmations | The number of affirmations each learner should record each time | | Affirmations | See below | Affirmation options can be configured in a similar way to Zones. You can add and remove options using the Affirmations section at the bottom of the screen.
Clicking add allows you to add an option
To remove an option click the Trash icon on the option
Remember to Save after changing your configuration!
### Using Surveys Selected "Survey" from the dropdown allows you to configure a Survey response to an affirmation checkin. This allows for a far greater level of detail/customisations for your affirmation check-ins.
# Classroom Management # Creating a class To add a new class to your school click the drop down box in the App Toolbar and select Add.
Next input class details and click save.
Your class has now been created. Using the side menu select the "Manage Class" section.
From this screen you are able to Add/Edit and Remove learners from your classroom. # First Time Setup The easiest way to setup classes in Moodly is to allow teacher to create their own classroom. If you are the school owner or a school admin you need to click the "Create Classroom" section in the left hand menu bar.
Click "Add a Class to begin"
Alternatively if you have already created a class in the school you can click the drop down box to add new classes.
Next input class details and click save.
Your class has now been created. Using the side menu select the "Manage Class" section.
From this screen you are able to Add/Edit and Remove learners from your classroom. To add a Learner, click the "Add Learner" button at the top right corner of the Table.
You will be prompted with a Student details window. Once all of the information has been entered either click "Save & Add" if you wish to add more students or "Save & Close" if you have finished.
Congratulations your classroom is ready to go! The next guide will show you how to record emotions with your learners. # Add Learners to Class Using the side menu select the "Manage Class" section.
From this screen you are able to Add/Edit and Remove learners from your classroom. To add a Learner, click the "Add Learner" button at the top right corner of the Table.
You will be prompted with a Student details window. Once all of the information has been entered either click "Save & Add" if you wish to add more students or "Save & Close" if you have finished.
Congratulations your classroom is ready to go! The next guide will show you how to record emotions with your learners. # Bulk Add Learners ## Process Moodly provides a bulk add feature which allows you to quickly populate classrooms using a CSV file. From the side menu select "Manage Class". Select "Bulk Add" from the top right corner of the table.
From the bulk add screen, either drag your csv onto the area or click the area and select your csv file.
On the next screen, if your csv contains header (i.e. name, gender) make sure the "Data has headers" check box is selected
Otherwise, unselect and click "Choose Columns" {% hint style="info" %} Ethnicity and Free school meals are optional {% endhint %} We now need to map the CSV column to the Moodly data. Simply drag the column to the corresponding data, in the below example | | | | - | ----------------- | | A | Name | | B | Gender | | C | Ethnicity | | D | Free School Meals |
Finally select Import. Please wait for the "Finish" button to appear. If there are any data errors, a table will be displayed with the problems. ## Supported CSV Values ### Name Any Text ### Gender Male, Female, male, female ### Free School Meals (Optional) yes, no, true, false, Yes, No, True, False ### Ethnicity (Optional) | Ethnicity Value | | ------------------------------- | | White English | | White Welsh | | White Scottish | | White Northern Irish | | White Irish | | White Gypsy or Irish Traveller | | White Other | | Mixed White and Black Caribbean | | Mixed White and Black African | | Mixed White Other | | Asian Indian | | Asian Pakistani | | Asian Bangladeshi | | Asian Chinese | | Asian Other | | Black African | | Black African American | | Block Caribbean | | Black Other | | Arab | | Hispanic | | Latino | | Native American | | Pacific Islander | | Other | ### Data issues If you process a file with incorrect data, like the example blow, after pressing import you will be presented with an errors grid: ``` Name,Gender,Ethnicicy,FSM Learner 1,invalid,White Welsh,yes Learner 2,female,,invald Learner 3,female ```
The errors grid will tell you which rows in the CSV are invalid and which Moodly data element it refers to. # Edit Learners Using the side menu select the "Manage Class" section.
From this screen you are able to Add/Edit and Remove learners from your classroom. To edit a learner click the Pencil button located at the end of the row
Edit any information and click Save & Close
# Configure Learner Emojis To configure Emojis on a Learner by Learner basis you can use the Edit Learners functionality {% content-ref url="/pages/3givqSNVb4PX3qUjEveB" %} [Edit Learners](/features/classroom-management/edit-learners) {% endcontent-ref %} ## Allow Learners to Choose Emoji A fun and engaging option is to allow your learners to select their own emojis. From any of the Check-in screens click "Edit Emoji's" in the bottom right corner.
The screen will update
Click a learner to edit and select a new emoji
Save, to return to Check-in mode, click the Edit Emoji's one more time # Delete a Class To delete a class navigate the "Manage Classroom" on the Moodly side menu.
From the tabs at the top of the screen select "Other".
Click "Delete Class"
Click confirm # Check-in The configuration and process for 1st and 2nd Check-in are nearly identical. The only difference is when you capture and view classroom emotions, whereby you have 2 separate screens. # Check-in Website Moodly separates Check-in's and the teacher portal into 2 websites for added security. This ensures that learners can not accidentally misuse the platform. {% hint style="info" %} We recommend logging out of the teacher portal () on shared classroom devices. {% endhint %} {% hint style="info" %} Both the Teacher Portal and Class Check-in Web use your class teacher email and password {% endhint %} The Check-in Website can be accessed by: ### Navigating to[ https://submit.moodly.education](< https://submit.moodly.education>) ### From the Teacher Portal: The teacher portal has a button on the side menu to load the Check-in website
Selecting this will open a new window and prompt you to login to the Check-in Website. ### From the Teacher Portal login screen: If you find yourself on the Teacher Portal Login there is a Button at the bottom of the login to redirect to the Class Check-in website.
# Setup Depending on how you have configured your School and Classroom your learners will be presented with different options when checking in. See Customising Zones for further information {% content-ref url="/pages/10JgE9lflaXqimSHuKLr" %} [Customising Zones](/features/settings-and-customisation/customising-zones) {% endcontent-ref %} ## Basic config With the basic configuration a learner will simply be asked to answer how they are feeling
## Adding a follow-up If you have configured a Zone to have a follow-up, selecting an emotion which has a follow-up configured will prompt the learner with another screen
## Free Text Follow-up If you have configured your school or classroom to have a free text follow-up, the learner will be prompted with a text box to answer. {% hint style="info" %} This can be combined with the emoji follow-ups or used in isolation {% endhint %}
More details on free text answers can be found on the Edit & Delete Zone page {% content-ref url="/pages/ESgrVR9oIX4GZXFE4KGT" %} [Edit & Delete Zone](/features/settings-and-customisation/customising-zones/edit-and-delete-zone) {% endcontent-ref %} Additional guide to enable free text answer is available {% content-ref url="/pages/BRQo8VSuULUWXYe5vsIE" %} [Enable Free Text Input for Check-in](/troubleshooting/enable-free-text-input-for-check-in) {% endcontent-ref %} ## Survey Follow-up You can configure Moodly to prompt the learner with a questionnaire/ survey when checking in under a specific Zone.
# Recording Emotions Recording emotions with Moodly is simple and engaging. Check-ins can either be performed on a classroom device or via the Learner website. ## Classroom Device {% hint style="info" %} For best results we recommend that a designated IPAD / Laptop be used for check-in. This device can then easily be shared amongst the Learners to allow them to discretely record how they are feeling. {% endhint %} ### Visit {% hint style="info" %} Both the Teacher Portal and Class Check-in Web use your class teacher email and password {% endhint %} Click on 1st Check-in (or 2nd Check-in) under the Class Checkin section of the side menu.
Allow a Learner to select their name/avatar from the class screen.
After selecting their name they will be prompted with a window asking how they are feeling today.
From here if you have enabled a Follow up Question from the Zone Settings another window will appear asking to give a reason why. In our case "scared" is configured this way.
When a pupil has completed their check-in with Moodly a tick will appear in the top right hand corner of their avatar and it will glow green. If your follow-up is configured to use Surveys, your learner will be prompted with a Survey to answer.
{% hint style="info" %} If you want to use the 2nd Check-in feature, the steps are exactly the same, the only difference is selecting the "2nd Check-in" from the side menu. {% endhint %} ### Using the Learner App Once a learner has logged into the app see [Setup](/features/learner-website/setup) The Learner will be prompted with a dashboard of Daily Activities and Active Surveys (if using)
Selecting a Dashboard Tile will prompt the Learner to select how they are feeling.
# Visualise Emotions Learner emotions can visualised so you can be proactive in engaging with Learners. From the side menu, select "1st Check-in" (or 2nd Check-in) under Classroom Views. You will be presented with a Table of all your pupils and a history of Check-in's
Hovering over a date will show you more details of the specific check-in
Clicking a day will show a menu to interact with the checkin of that day
| Menu Item | Description | | -------------------------------------------------------------- | ------------------------------------------------------------------------------- | | Show Survey (only displayed if surveys are used for check-ins) | This loads a survey dialog which shows you how your learner answered the survey | | Notes | This will load the notes dialog and allow you to leave a note for this checkin | | Retake Check In | This will prompt to retake the checkin on the current computer | | Mark Absent | This will make the day as absent for the learner | | Reset Check In | This will allow the learner to retake the checkin (if the day reset is today) | Clicking the Elipsis at the end of the row will show you a menu to interact with the learner
| Menu Item | Description | | --------------------- | -------------------------------------------------------------------------- | | Show Notes | This option shows all the notes for a learner in the selected time period. | | Refer Welfare Officer | This option is used to refer a learner to a designated welfare officer. | ## Combined Check-in Screen Moodly provides a convenient screen which shows both check-ins in a single screen. To access this screen select the "Combined Check-in" option in the side menu
# Visualised Check-in Survey Responses To visualise all survey responses for a given day, navigate to "Check-in Surveys" from the Classroom Data menu. On this screen you will see all Check-ins separated by the "Zone" which they checked in as feeling.
# Notes Moodly has a powerful notes feature perfect for tracking interactions with Learners. Notes feature is accessible directly from any of the Check-in Views (1st Check-in, 2nd Check-in, Combined Check-in). ## Recording a Note To record a note, click the date which the note is related to from the learner register and select Notes
Add some note text and save.
The icon will update to show a note was created on this day
Clicking notes again will allow you to add further notes for that day and view existing notes. ## Viewing all Notes It is possible to view all notes for a time period. Click the ellipsis icon next to a Learners check-in history and select "Show Notes"
This will show all notes captured for the selected time-frame
# Mark Absent To record a learner as absent, click the date when they were absent from the learner register and Mark Absent
The register will update with an A to represent absent for that day
# Reset / Retake Check-in To Retake and Reset learner, the date from the learner register and select Retake Check In or Reset Check In
## Retake Check In Using Retake Check-in will prompt for a new emotion on the Teachers computer.
The register will be updated with the selected emotion.
## Reset Check-in Reset Check In can be used to allow Learners to re submit todays Check-in. The register will update with a grey colour to represent the Check-in reset and the Learner can use the standard process to submit a Check-in
# Affirmations # Setup Visit First click on the Affirmations under School Settings in the side menu.
Next select Affirmations from the options at the top of the page.
From here you can edit the Affirmation Question and enable a Free Text answer. If you would like to add your own affirmations then you can do this by clicking the Add button. You can also change the number of affirmations the children can select/input from 1/2/3.
Once you have created the Affirmation click Save. You can add numerous affirmations by continuing you click on the Add button.
Once you are happy with the affirmations you have added make sure to click the Save button in the bottom right of your screen.
## Affirmation Survey You can configure Moodly to prompt the learner with a questionnaire/ survey for an affirmation. From the Check-in Type dropdown, select Survey:
# Capture Affirmations ## Visit {% hint style="info" %} Both the Teacher Portal and Class Check-in Web use your class teacher email and password {% endhint %} First select the Affirmations tab from the side menu under the Class Check-in heading.
Next the pupil will need to select their avatar from the class list.
Depending on School Configuration you will either be shown an emoji based capture or a Survey. ### Emoji based From here they will be prompted with the Affirmation screen where they will need to select what they are grateful for.
### Survey Based
# View Affirmations Visit: First select the Affirmations under Classroom Data in the side menu.
From here you are able to view the class as a whole and what they are grateful for.
If you hover over an icon it will provide more detail.
### Survey Affirmations If Survey Affirmations are in use a screen showing all the survey responses will be shown
# Welfare Escalation Visit First ensure that Welfare Escalations have been activated for your school. You can do this in the School Settings tab.
Next, ensure you have set a Welfare officer in the Manage Team tab. Note: more than one welfare officer can be set.
To escalate a pupil's case to the welfare officer for attention. First select either First Check-in, Second Check-in or Combined Check-in from the Menu tab under the heading Classroom Data:
At the end of the pupil column select the three dots:
Next you will be prompted with a window where you can select Refer Welfare officer
From here anther window will open where you are able to add any additional information. Then click save.
The Welfare Officer will receive a notification, alerting them to the case.
A Welfare Officer can also view all Escalations by selected the Escalations tab in the side menu.
Which will direct them to the following page. Resolved and Unresolved escalations can be toggled by the button in the top left of the page.
# Data & Dashboards # Export Class Register and Notes Visit: 1. First select which data you would like to export "1st Check-in", "2nd Check-in", "Combined Check-in" or "Affirmations" 2. ```
``` 3. Next click on the export button and select which file type you would like to export the data in.
3. If you would like to export data for a specific student then click the three dots at the end of the pupils row and select "Show Notes"
4. Next click "Export" and select which format you would like to export the data.
# School-wide Dashboards To view school-wide dashboards first ensure you have the correct permission in the Manage Team tab:
Next select School Dashboard from the School Data side menu:
This will take you to the School Dashboard screen:
# School-wide Check-in Data To view school-wide Check-in Data first ensure you have the correct permission in the Manage Team tab.
Next select School Check-in View from the School View side menu.
This will take you to the School Check-in screen
From here you can filter what emotions/responses you would like to view.
# Classroom Dashboards To view your Classroom Dashboard, select Class Dashboard from the side menu under the Classroom Data heading.
This will take you to the Dashboard screen.
From here you can filter out different options such as date.
# School Admin # Manage Subscription Moodly uses Stripe to handle subscriptions and billing. This section will cover how to manage your subscription. # Upgrading to Premium When you first sign up to Moodly you will automatically be on a 45 day premium trial after which you will automatically be migrated to Moodly Free however upgrading to premium couldn't be easier. {% hint style="info" %} To access subscription features you need to have either the Billing Admin or School Owner permission {% endhint %} ## Subscriptions Area Within the Moodly app select "Subscription" under Manage School from the side menu.
From this screen you can see your current subscription. Click Go Premium!
Wait a few moments and a popup will be displayed.
Shortly after you will receive an email from stripe with your first invoice! Once payment is received your account will be migrated to premium! # Cancelling Subscription To cancel your subscription, navigate to the "Subscriptions" screen using the side menu. From this screen select "Manage Billing". {% hint style="info" %} The stripe page can take a short while to load! {% endhint %} From this screen you are able to cancel you subscription. # Paying Moodly When your subscription is due (yearly) you will receive an email invoice with instructions on how to pay. Moodly supports a number of payment options via Stripe: * Pay via card * Pay via bank transfer * Pay via cheque Additionally you can use Moodly to manage all your billing. To do so, from the side menu, select "Subscriptions" and then "Manage Billing". {% hint style="info" %} The stripe website can take a couple of moments to load {% endhint %} From this screen you are able to pay / edit your subscription
# Manage Classrooms Using the manage classrooms screen you can: * Change Class Name, Year and Teacher * Allow staff access to a Class {% hint style="info" %} In order to manage Classrooms you will need to have Admin or School Owner permission. {% endhint %} Visit: From the Moodly menu select "Manage Classrooms" .
This screen will show you all current classrooms.
## Add Class {% hint style="info" %} It is recommended to allow Class Teachers to create there own classrooms. This can be done by following [Creating a class](/getting-started/creating-a-class) {% endhint %} To add a class using this screen click the "Add Class" button above the table. Entry the class name and year group. Save ## Edit a class Click the ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FwN571FLMTlZbmBQ7uSGX%2Fimage.png?alt=media\&token=047e6eb0-8add-48b0-ba19-ca73f7e0888c)on the row of the class you want to edit and click edit group. A popup will display showing the current details.
Edit the details and click Save # Give Teacher access to Classroom Moodly allows you to control who has access to which classroom. By default the person who created the class will automatically have access to the classroom. {% hint style="info" %} To add additional users you need the User Admin permission {% endhint %} From the Moodly side menu select "Manage Classrooms" You will be presented with a table of all current classrooms
Click the ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FPhXdPp0RtouQ3Rae84Yx%2Fimage.png?alt=media\&token=dac0c9b4-d097-443b-916b-679ce3467ea6)for the row of the Class and select Edit At the bottom, there is a dropdown titled "Add Teacher to Classroom".
From this dropdown, select the user which needs access. Click Save # Manage Teachers and Staff # Add Teachers & Staff Moodly provides all the functionality required to manage Teachers and Staff from the Manage Team section. Visit [https://portal.moodly.education](https://portal.moodly.education/organisations) Click on the Manage Team section from the side menu.
## Invite Manually You can manually add staff via the Add Staff button at the top of the Staff Table.
This will prompt you with a window where you can enter your staff members name and email address.
Once these have been entered press Save. The new user will appear in the Staff table.
## Using the Invite Link The invite link allows you to generate a self service link which you can send to your staff. When creating an account with Moodly, using this link, the member of staff will automatically be associated with your school. {% hint style="info" %} This currently only works for new accounts! To associate an existing moodly account, use the manual steps above. {% endhint %} {% hint style="info" %} Staff added using the Invite Link will automatically be granted the Teacher role {% endhint %} {% hint style="info" %} Links are only valid for 24 hours, after which a new Invite Link will need to be generated and provided to the member of staff {% endhint %}
This will provide a link you can then copy and email to the staff members you wish to invite to your school.
## Permissions Moodly has Role Based Access Control to protect school data. To understand and edit the permissions of your staff please review the below documentation. {% content-ref url="/pages/zKqBJm9vBy3fpA0Zuk9k" %} [Edit Staff & Teacher Permissions](/features/school-admin/manage-teachers-and-staff/edit-staff-and-teacher-permissions) {% endcontent-ref %} Congratulations! The next guide will help you Create your first class! # Remove Teachers # Edit Staff & Teacher Permissions Visit {% hint style="info" %} To manage staff permissions you need the School Owner or School Admin permission {% endhint %} From the side menu click "Manage Team" .
Next click the edit button for the staff member who's responsibilities/access you would like to change.
Now you can select which roles you would like for them to have. Red means the staff member does not have that permission.
Once you have selected the desired roles click the save button.
Finally you will be prompted with a window asking if you want to continue with the changes. Click continue.
## Permissions | Permission | Description | | ---------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Teacher |

This is the basic permissions for Teachers, it allows Staff to:

Create and manage classrooms.
Record Emotions via Checkin
Record Affirmations
View Classroom Dashboards
Edit Class Settings

| | All Classes | This allows the staff access to all classrooms created within Moodly | | Welfare Officer | This permission allows staff to view the "Welfare Escalations" screen, accessible from the side menu. | | Billing Admin | This allows staff to view the "Subscription" screen, accessible from the side menu. | | School Dashboard | This allow the staff access to all School-wide dashboards and School-wide checkin view. | | User Admin | This allows staff to administer access to Moodly via the Manage Team screen, accessible from the side menu | | School Owner | This permission cant be changed (without support from Moodly). It allows full access to your Moodly school. | # Set Staff Password ## First Time Login When you login for the first time you will need to set your Moodly password. On the login screen () click the “First time login?” link as shown below.
You will then be required to enter your email address (this will be your school email address) and press “Email Code”.
After clicking “Email Code” you should shortly receive an email from : > Hello,\ > Your password reset code is: \ > 9bbDjZED6 \ > \ > Please do not share this code with anyone! This code will expire in 20 minutes. \ > \ > If you didn’t ask to reset your password, you can ignore this email. \ > Thanks, \ > \ > Your Moodly team \ > This mailbox is not monitored so please do not reply to this email. {% hint style="info" %} *Please check your JUNK mail if you do not receive a message from us.* {% endhint %} Enter the code into the Moodly website and create a new password. *Your password must contain at least 1 Upper & Lower case characters, 1 number and 1 special character.*
## Reset Password To reset your password navigate to the login page () and select the “Forgotten your password?” link.
And then follow the steps from above. # Give Teacher access to Classroom Moodly allows you to control who has access to which classroom. By default the person who created the class will automatically have access to the classroom. {% hint style="info" %} To add additional users you need the User Admin permission {% endhint %} From Moodlys side menu select "Manage Classrooms" under Manage School
You will be presented with a table of all current classrooms
On the users with access column select the user you wish to give access to the class. (In the below example, I added "Morgan" to Year Group 3.
Click Save # Surveys With Moodly you can configure fully customisable Surveys/Questionnaires to be answered by your learners. Surveys are integrated into the Check-in and Affirmation process but can also ad-hoc surveys can be created and issued to your learners. For information on setting up Surveys within the Check-in and Affirmation process please review: {% content-ref url="/pages/alHnaGFcMTMhEdfRKRXS" %} [Add Survey Follow-up to Zone](/features/settings-and-customisation/customising-zones/add-survey-follow-up-to-zone) {% endcontent-ref %} {% content-ref url="/pages/3VJrocOs9tnmZt8UQbh8" %} [Visualised Check-in Survey Responses](/features/check-in/visualised-check-in-survey-responses) {% endcontent-ref %} {% content-ref url="/pages/Uai4NN2cNOSFI0hx2fLd" %} [Customising Affirmations](/features/settings-and-customisation/customising-affirmations) {% endcontent-ref %} # Creating a Survey {% hint style="info" %} To create and manage Surveys you need the School Surveys Permission. See [Edit Staff & Teacher Permissions](/features/school-admin/manage-teachers-and-staff/edit-staff-and-teacher-permissions) {% endhint %} From the side menu, select "Manage" under "School Surveys". This will load a screen with all current Surveys.
Click Add Survey, and create your survey.
{% hint style="warning" %} You **MUST** provide a title for your survey {% endhint %} Click Next, on the next screen you choose the audience for your Survey and whether or not you want the survey to be anonymous. (For anonymous surveys we do not collect the learners name when they complete the survey).
Click Save and your survey will appear in the Grid. ### Publishing a Survey To ensure no surveys are accidentally issued, when created a Survey will go into a "Draft" state. To publish your survey and make it visible to learners, select "LIVE" from the dropdown under the status heading.
### Completing a Survey Once you are happy with your survey responses you can mark the Survey as "COMPLETE". This will hide the Survey from any learners who have not completed the Survey.
{% embed url="" %} # Edit or Delete a Survey {% hint style="info" %} To create and manage Surveys you need the School Surveys Permission. See [Edit Staff & Teacher Permissions](/features/school-admin/manage-teachers-and-staff/edit-staff-and-teacher-permissions) {% endhint %} From the side menu, select "Manage" under "School Surveys". This will load a screen with all current Surveys. ## Editing Status From the Manage School Surveys table you can edit the status from the dropdown: | Status | Meaning | | -------- | ------------------------------------------------------------------------- | | DRAFT | The survey is still be worked on and is not ready to be shown to learners | | LIVE | The survey has been created and is being shown to learners | | COMPLETE | The survey has finished and is not shown to learners | ## Edit Survey Content {% hint style="info" %} It is not recommended to edit survey content after the survey has already started collecting responses. {% endhint %} Click the edit icon next to the survey
You will be redirected to the edit survey screen where you can edit the content of the survey.
Once complete, click Next, then you can edit the target for your survey or make it anonymous.
Finally click Save! ## Delete a Survey Click the delete icon next to the survey
Select Continue
# Viewing Survey Responses Survey Responses can be collected from the Learner Website see [Surveys](/features/learner-website/surveys) ## Survey Responses From the Manage Surveys table, select the ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FnX2AYdp4D1yoX0r9VCa9%2Fimage.png?alt=media\&token=e7f990af-9a0c-4f9b-8e77-ed7e83bcec5f)next to the responses. This will show the responses in a tabular format.
## Survey Dashboard From the Manage Surveys table, select the ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FTaldvyhIhSkunVd8dyCR%2Fimage.png?alt=media\&token=7c2c643a-7068-4c9e-aa13-2d4fe06edb9c)next to the responses. This will show the responses in a dashboard format.
# Learner Website The Moodly Learner website is your learners private portal into Moodly. It allows pupils to self-submit their daily feelings and affirmations as well as providing a history of previous check-ins. # Setup Learner login is enabled automatically and requires very little effort to get going. ## Class and Learner Codes To login to the learner website, your pupils will need 2 codes, one class code and one learner code. The class code is shared for all pupils in a class. The passcode is a secret code and should not be shared with other pupils. Both these codes can be accessed from the "Manage Class" page:
# Pupil Access Pupils can access the Learner Portal from {% embed url="" %} The website will automatically redirect your pupil to a login screen:\ ![](https://3816989133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwpfpTMByXabaDN35qbj1%2Fuploads%2FOfiz203my1mj47LBMJv5%2Fimage.png?alt=media\&token=5a075a50-8d81-4394-9117-545e10879d1c) Enter the Class Code and Learner Code from the previous page to login.
The learner website is broken into 3 sections: * Daily tasks, such as Check-ins and affirmations * School surveys which have not been completed * History of actions # Check-ins {% hint style="info" %} Second Check-in will only show on the dashboard after a configured time, the default is 11am, and can be changed in Check-in Settings. {% endhint %} Selecting the first or second check-in will prompt the pupil to check-in how they are feeling.
For more information on customisation {% content-ref url="/pages/10JgE9lflaXqimSHuKLr" %} [Customising Zones](/features/settings-and-customisation/customising-zones) {% endcontent-ref %} For more information on Check-ins {% content-ref url="/pages/HEdYTvStgv0X9HOd8t5y" %} [Check-in](/features/check-in) {% endcontent-ref %} # Affirmations Selecting the "Be Mindful" will prompt the pupil to complete these daily affirmations.
For more information on affirmations {% content-ref url="/pages/B08w8EBxLTd1rIfX1KlW" %} [Affirmations](/features/affirmations) {% endcontent-ref %} # Surveys From the Dashboard select a Survey to answer.

d

Complete the Survey
For more information on surveys: {% content-ref url="/pages/ZaQcjUIYXLaRo9q5F8QM" %} [Surveys](/features/surveys) {% endcontent-ref %} # Ai Assistant The Moodly AI Support Assistant is designed to give teachers instant, practical support when they need it most. Built specifically for schools, it provides evidence-informed guidance, wellbeing insights, and classroom-ready strategies — all aligned with the realities of day-to-day teaching. Whether you're looking for advice on supporting a pupil, interpreting wellbeing data, or planning next steps, the AI assistant helps you move from concern to action quickly and confidently. This documentation will guide you through how it works, best practice for use in schools, and how to maximise its impact for both staff and pupils. ### How to Maximise Its Impact for Both Staff and Pupils To gain the greatest benefit from the Moodly AI Support Assistant, schools should focus on intentional, consistent, and reflective use. #### 1. Embed It Into Daily Practice Encourage staff to use the assistant: * When interpreting pupil wellbeing indicators * When planning supportive conversations * When identifying early intervention strategies * When reflecting after challenging situations Position it as a *thinking partner* that supports professional judgement, rather than a replacement for it. *** #### 2. Support Professional Confidence The assistant works best when it: * Reinforces evidence-informed approaches * Provides structured next steps * Reduces uncertainty in responding to pupil needs This can increase staff confidence, reduce decision fatigue, and promote consistency across year groups and departments. *** #### 3. Strengthen Early Intervention Timely, small actions often prevent larger issues. Schools can maximise impact by: * Using AI insights to identify patterns early * Acting on suggested classroom-level adjustments * Logging actions taken and reviewing outcomes Early, proportionate responses support better pupil wellbeing outcomes. *** #### 4. Align With School Systems Impact increases when the assistant is: * Integrated into existing safeguarding and wellbeing processes * Used alongside pastoral systems * Referenced in staff training and CPD Clear alignment ensures consistency and protects professional standards. *** #### 5. Promote Reflective Practice Encourage staff to: * Review the outcomes of actions taken * Use the assistant to explore alternative approaches * Share effective strategies within teams This builds a culture of continuous improvement, benefiting both staff development and pupil support. *** When embedded thoughtfully, the Moodly AI Support Assistant can help schools respond earlier, act more confidently, and create more consistent wellbeing support for pupils — while reducing pressure on staff. # How to access the Ai Assistant In order to interact with the Moodly Ai Assistant then click on the Ai Assistant at the bottom of the Side Bar Options
# AI Assistant Usage Each Moodly Pro school receives **1,500 AI Assistant credits per month**, which in most cases provides ample usage for staff across the school. This allowance is designed to support regular, meaningful engagement without restriction in day-to-day practice. Should a school wish to expand usage further, additional credits can be purchased to ensure uninterrupted access and continued support. In order to purchase more credits then this can be achieved by click on the Ai Usage tag from the side menu.
# Enable Free Text Input for Check-in 1. Visit: [https://portal.moodly.education/](https://portal.moodly.education/groups/wellness)organisations 2. Next click on the School Settings tab
3. Now click on the School Default Zones
4. Next you will need to click on the Edit button of the Zone you would like to enable free text for.
5. Enable Show Wellness Followup and Allow FreeText Followup. Then click Save
6. Repeat these steps for each Zone you would like to enable Free Text Follow Up for. 7. Finally, scroll to the bottom of the page and click the Save icon.
# Reset Staff Password On the login screen () click the “Forgotten your password?” link as shown below. You will then be required to enter your email address (this will be your school email address) and press “Email Code”.
After clicking “Email Code” you should shortly receive an email from : > Hello,\ > Your password reset code is: \ > 9bbDjZED6 \ > \ > Please do not share this code with anyone! This code will expire in 20 minutes. \ > \ > If you didn’t ask to reset your password, you can ignore this email. \ > Thanks, \ > \ > Your Moodly team \ > This mailbox is not monitored so please do not reply to this email. {% hint style="info" %} *Please check your JUNK mail if you do not receive a message from us.* {% endhint %} Enter the code into the Moodly website and create a new password. {% hint style="info" %} *Your password must contain at least 1 Upper & Lower case characters, 1 number and 1 special character.* {% endhint %}
Click Submit and your password will now be changed! # October 2024 ## **New Feature: Surveys to Enhance Student Wellbeing Insights** We are excited to introduce **Surveys** to our mental health platform for schools, an invaluable tool to support your students' wellbeing journey. This new feature allows schools to capture deeper insights through: 1. **Enhanced Check-Ins:** Now, when students complete their regular mental health check-ins, you can customize follow-up questions to gather more detailed information. This will help school staff better understand the specific needs of each student. 2. **Ad-Hoc Surveys:** Schools can now design and send custom surveys whenever they need, allowing you to address unique issues or capture information around specific events or topics. Whether you want to understand how students feel about an upcoming exam or assess the impact of recent school events, these surveys provide flexibility and adaptability to stay informed. ## **New Feature: Learner Login for Enhanced Student Engagement** We’re thrilled to introduce **Learner Login**, a feature designed to empower students to take an active role in their mental health journey. With Learner Login, pupils can now: 1. **Complete Check-Ins:** Students can easily log in to complete their regular check-ins independently, allowing for more privacy and the chance for personal reflection. 2. **Participate in Affirmations:** Engaging with affirmations can help students build resilience and maintain a positive mindset. The new learner login gives students direct access to these empowering exercises, promoting mental wellness in their daily routine. 3. **Take Surveys:** Through their login, students can now directly access surveys designed by their school. This streamlined process makes it easier for students to share their thoughts and feelings, enhancing the school’s ability to respond to their needs in real-time. Since we already support classroom devices, the Learner Login feature ensures flexibility. Whether using shared devices in class or logging in on their own, students now have a tailored, user-friendly experience that promotes consistent engagement with their mental health and wellbeing. ## **Enhanced Manage Classroom Screen for School Administrators** We’ve improved the **Manage Classroom Screen** to make it easier for school administrators to oversee and organise classroom access. This update streamlines classroom management, giving you more control and flexibility. With the enhanced screen, administrators can now: 1. **Easily Add, Edit, and Delete Classrooms:** The updated interface allows you to quickly set up new classrooms, make changes to existing ones, or remove classrooms no longer in use—all in one convenient location. 2. **Control Access Permissions:** Administrators can now easily manage who has access to each classroom. With just a few clicks, you can assign or remove access for teachers and staff, ensuring the right people have access to the right classrooms. 3. **Improved Usability and Navigation:** We’ve refined the layout to make classroom management more intuitive and efficient. From bulk actions to detailed views, managing multiple classrooms has never been simpler. These updates make it easier for administrators to stay organized and ensure each classroom is appropriately managed. As always, we’re here to support you—reach out to our team if you have any questions or feedback! # September 2024 ## Introducing Moodly’s New Look: A Fresh Look, Same Commitment to Mental Health We are thrilled to share that Moodly has undergone a visual transformation! While our name remains the same, we’ve refreshed our branding to better reflect our mission to support student mental health in schools. Our new logo and design elements are inspired by our commitment to fostering a positive, inclusive environment for students. The updated look is modern, approachable, and designed to make your experience with Moodly even more engaging and intuitive. Though our appearance has changed, our dedication to providing the highest quality mental health resources and support remains unwavering. This rebrand is a step forward in our ongoing journey to better serve schools and students, making mental health support more accessible and effective. We’re excited for you to experience the new Moodly—same name, same mission, but with a fresh, new look that embodies our values and vision for the future. ## "Second Check-in": Enhancing Student Support with a Follow-Up The "Second Check-in" feature is designed to provide an additional layer of support for students. After the initial check-in, this feature allows educators and mental health professionals to schedule a follow-up check-in with students. This ensures that students receive ongoing care and attention, particularly during challenging times. With "Second Check-in," you can easily: * **Monitor Progress:** Track how students are feeling over time and identify any changes in their mental well-being. * **Provide Continued Support:** Ensure that students who need extra attention don’t slip through the cracks by setting up timely follow-ups. * **Personalize Interventions:** Use the insights from both check-ins to tailor interventions and resources to each student's unique needs. This feature is part of our ongoing effort to make Moodly a more comprehensive and responsive tool for promoting mental health in schools. We believe that consistent, thoughtful engagement is key to supporting students effectively, and "Second Check-in" is a powerful tool to help achieve that goal. ## Affirmation Check-ins: Promoting Positivity and Self-Confidence We’ve also introduced **Affirmation Check-ins**. This feature is all about reinforcing positive thinking and boosting student self-esteem. During these check-ins, students receive encouraging affirmations designed to uplift their mood and foster a positive mindset. Key benefits of "Affirmation Check-ins" include: * **Encouraging Positivity:** Regular affirmations help students build a positive self-image and outlook on life. * **Supporting Mental Health:** Positive reinforcement is a powerful tool in mental health, helping students to feel valued and confident. * **Creating a Safe Space:** These check-ins offer students a moment of reflection and self-care, integrated seamlessly into their daily routine. These new features are designed to work together, providing both ongoing support and positive reinforcement. We believe that "Second Check-in" and "Affirmation Check-ins" will make a meaningful difference in the lives of learners, offering them not just the support they need, but also the encouragement to thrive. ## Free Text Answer Follow-Ups: Deepening Understanding We are also introducing a new **Free Text Answer Follow-Up** feature, which allows students to provide more detailed responses during their check-ins. This feature can be used in conjunction with emojis or on its own, enabling students to express in their own words why they are feeling a certain way. * **Combine with Emojis:** Use emojis alongside free text to capture nuanced emotions. * **Standalone Option:** Allow students to express their feelings in their own words, providing deeper insights. * **Enhanced Understanding:** Gain a clearer picture of the reasons behind a student's emotions, leading to more informed and effective support. ## Dedicated Website for Classroom Devices We are pleased to introduce a new feature that expands the accessibility and usability of Moodly in classroom settings: **A Dedicated Website for Classroom Devices**. This separate platform is specifically designed for use on classroom laptops, computers, and iPads, providing a streamlined, distraction-free experience for students to capture and share their emotions. Here’s what this new feature offers: **Simplified, Cut-Down UI** The dedicated website features a simplified user interface, making it easier for students to quickly and accurately check in with their emotions. The minimal design ensures that students can focus solely on expressing how they feel, without any unnecessary distractions. * **Ease of Use:** A straightforward interface that’s easy for students of all ages to navigate. * **Focused Experience:** Designed to capture emotions quickly and effectively during class time. **Separate Authentication for Classroom Safety** To ensure that students are using the platform as intended, the classroom website comes with **separate authentication**. This added security measure helps prevent students from accidentally accessing other parts of Moodly or interfering with each other's check-ins. * **Secure Access:** Class teacher is required to re-enter there Moodly email and password, ensuring privacy and accuracy. * **Prevent Distractions:** Designed to be used independently of the main platform, reducing the risk of misuse. **Seamless Integration with Moodly** Even though it’s a separate platform, all data captured through the classroom website seamlessly integrates with the main Moodly platform. Educators and mental health professionals can still monitor and respond to students' emotional check-ins as part of the broader Moodly system. * **Integrated Data:** All emotional data is synced with Moodly’s main platform, allowing for comprehensive student support. * **Real-Time Insights:** Educators can access and respond to student emotions in real time, directly from the classroom. This new feature is designed to make it easier for students to express their emotions during school hours while maintaining a secure and focused environment. We believe this will greatly enhance the usability of Moodly in classrooms, helping educators better support their students in real-time. ## **School-Wide View** for Comprehensive Emotional Insights We are excited to unveil another powerful addition to Moodly: the **School-Wide View**. This feature is designed to provide schools with a broader understanding of the emotional landscape of their students, giving educators and administrators a holistic view of check-ins across the entire school. To make this feature even more effective, the **School-Wide View** includes advanced filtering options that allow you to focus on specific groupings of emotions. # Moodly Terms and Conditions **TERMS AND CONDITIONS**\ **Last updated January 01, 2023**\ \ **1. AGREEMENT TO TERMS**\ These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Mr G Education Limited, doing business as Moodly ("**Moodly**", “**we**”, “**us**”, or “**our**”), concerning your access to and use of the [www.moodly.education](http://www.moodly.education) and portal.moodly.education website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in England and have our registered office at Flat 54 Bowline Court, 15 Telegraph Avenue, London SE100TF. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.\ Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.\ The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.\ The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.\ \ **2. INTELLECTUAL PROPERTY RIGHTS**\ Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.\ Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.\ \ **3. USER REPRESENTATIONS**\ By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms and Conditions; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.\ If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).\ \ **4. USER REGISTRATION**\ You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.\ \ **5. FEES AND PAYMENT**\ We accept the following forms of payment:\ \- Invoice\ You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP.\ You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.\ We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.\ \ **6. FREE TRIAL**\ We offer a 45-day free trial to new users who register with the Site. The account will not be charged and the subscription will be suspended until upgraded to a paid version. at the end of the free trial.\ \ **7. CANCELLATION**\ All purchases are non-refundable. You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term.\ If you are unsatisfied with our services, please email us at .\ \ **8. PROHIBITED ACTIVITIES**\ You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.\ As a user of the Site, you agree not to: * Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. * Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. * Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. * Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. * Use any information obtained from the Site in order to harass, abuse, or harm another person. * Make improper use of our support services or submit false reports of abuse or misconduct. * Use the Site in a manner inconsistent with any applicable laws or regulations. * Engage in unauthorized framing of or linking to the Site. * Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site. * Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. * Delete the copyright or other proprietary rights notice from any Content. * Attempt to impersonate another user or person or use the username of another user. * Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”). * Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. * Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. * Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site. * Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. * Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. * Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. * Use a buying agent or purchasing agent to make purchases on the Site. * Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. * Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise. * Use the Site to advertise or offer to sell goods and services. * Sell or otherwise transfer your profile. \ \ **9. USER GENERATED CONTRIBUTIONS**\ The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that: * The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. * You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms and Conditions. * You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms and Conditions. * Your Contributions are not false, inaccurate, or misleading. * Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. * Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). * Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. * Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
* Your Contributions do not violate any applicable law, regulation, or rule.
* Your Contributions do not violate the privacy or publicity rights of any third party.
* Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
* Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
* Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms and Conditions, or any applicable law or regulation. Any use of the Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Site.\ \ **10. CONTRIBUTION LICENSE**\ You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).\ By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.\ We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.\ \ **11. MOBILE APPLICATION LICENSE**\ **Use License**\ If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms and Conditions. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.\ **Apple and Android Devices**\ The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site: (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms and Conditions or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms and Conditions, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms and Conditions against you as a third-party beneficiary thereof.\ \ **12. SUBMISSIONS**\ You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.\ \ **13. SITE MANAGEMENT**\ We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.\ \ **14. PRIVACY POLICY**\ We care about data privacy and security. Please review our Privacy Policy: **portal.moodly.education/privacy**. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions. Please be advised the Site is hosted in the United Kingdom. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you agree to have your data transferred to and processed in the United Kingdom.\ \ **15. COPYRIGHT INFRINGEMENTS**\ We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.\ \ **16. TERM AND TERMINATION**\ These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS AND CONDITIONS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.\ If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.\ \ **17. MODIFICATIONS AND INTERRUPTIONS**\ We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.\ We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.\ \ **18. GOVERNING LAW**\ These conditions are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law of your country of residence. Mr G Education Limited and yourself both agree to submit to the non-exclusive jurisdiction of the courts of London, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use in the United Kingdom, or in the EU country in which you reside.\ \ **19. DISPUTE RESOLUTION**\ **Informal Negotiations**\ To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms and Conditions (each "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.\ **Binding Arbitration**\ Any dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be London, United Kingdom. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of the United Kingdom.\ **Restrictions**\ The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.\ **Exceptions to Informal Negotiations and Arbitration**\ The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.\ \ **20. CORRECTIONS**\ There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.\ \ **21. DISCLAIMER**\ THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.\ \ **22. LIMITATIONS OF LIABILITY**\ IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.\ \ **23. INDEMNIFICATION**\ You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms and Conditions; (3) any breach of your representations and warranties set forth in these Terms and Conditions; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.\ \ **24. USER DATA**\ We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.\ \ **25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES**\ Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.\ \ **26. MISCELLANEOUS**\ These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site. You agree that these Terms and Conditions will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.\ \ **27. CONTACT US**\ In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:\ **Mr G Education Limited** **Flat 54 Bowline Court** **15 Telegraph Avenue** **London** **SE100TF** **England** **** # Privacy Policy Your privacy is important to us. It is Moodly' policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, [https://portal.moodly.education](https://portal.moodly.education/), and other sites we own and operate. This policy is effective as of 18th March 2023 and was last updated on 18th March 2023. ### Information We Collect Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services. #### Log Data When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons. #### Personal Information We may ask for personal information which may include one or more of the following: * Name * Email * Contact Info * School We may ask for personal information of students, in these circumstances we act as a Data Processor and you should refer to the school privacy policy. The data we collect includes but is not limited to the following: * Name * Gender * School Class * School Year Group #### Legitimate Reasons for Processing Your Personal & Student Information We only collect and use your personal and student information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you. #### Collection and Use of Information We may collect personal information from you when you do any of the following on our website: * When you Sign Up to Moodly * Sign up to receive updates from us via email or social media channels * Use a mobile device or web browser to access our content * Contact us via email, social media, or on any similar technologies * When you mention us on social media We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: * to enable you to customize or personalize your experience of our website * to contact and communicate with you * for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms * for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you * to enable you to access and use our website, associated applications, and associated social media platforms * for internal record keeping and administrative purposes We may aggregate and use non-personally identifiable data we have collected from you and others. This data will in no way identify you or any other individual. Some use cases for this aggregated non-personally identifiable data are: * assist us to better understand how our users are using our Site and services; * provide users with further information regarding the uses and benefits of our Site and services; * enhance school productivity, including by creating useful school insights from that aggregated data and allowing benchmarking of performance against aggregated data; and * otherwise to improve our Site and services #### Security of Your Personal Information When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. #### How Long We Keep Your Personal Information We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes. ### Children’s Privacy We do not obtain any personal data relating to children or special category data when we act as a data controller through the provision of our Services. In the circumstances where we do collect and process personal data relating to children or special category data in our role as data processor, we recognise that we need to have further justification for the collection, storing and use of this information. In those circumstances, we do so only on the careful instructions of the data controller and solely in accordance with the Data Protection Legislation. ### Disclosure of Personal Information to Third Parties We may disclose personal information to: * a parent, subsidiary, or affiliate of our company * third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms * our employees, contractors, and/or related entities * our existing or potential agents or business partners * sponsors or promoters of any competition, sweepstakes, or promotion we run * courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights * third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data * Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice. ### International Transfers of Personal Information The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy. ### Your Rights and Controlling Your Personal Information You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date. If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. ### Use of Cookies We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. ### Limits of Our Policy Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. ### Changes to This Policy At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. ### Contact Us For any questions or concerns regarding your privacy, you may contact us using the following details: Moodly Support Team ()